Your account and the portal

Two places to manage things, and the simple rule for which one you want.

Store admins

There are two admin surfaces, and the difference is only ever how many stores you are looking at.

Your account

One store's screens, reached from that store's own address. Where you spend almost all of your time.

/account

The portal

The same screens with a store picker in front of them, for anybody who oversees several.

/portal

The screens themselves are identical. If you administer a single store, the portal would only add a step, so it sends you straight to that store instead.

What you will find there

The screens sit in five sections. The top row of the menu picks the section; the row beneath it picks the screen, and shows up only where a section holds more than one.

Section	Screen	What it is for
Overview	Overview	How the store is doing, at a glance.
Orders	Orders	Every order, with detail, tracking and export.
Orders	Approvals	Orders waiting on somebody's decision.
People	Team	Who can sign in, what they can do, who they report to.
People	Hierarchy	The same people as a chart of who reports to whom.
People	Store credit	Balances your people can spend.
Reporting	Reporting	Spend and stock.
Settings	Checkout fields	The values behind the extra questions your store asks.
Settings	Ship-to addresses	Saved destinations buyers choose from.
Settings	Decorations	The artwork your store puts on its products.
Settings	Page access	Which roles may open which pages.
Settings	Payment access	Which roles may pick which way of paying.